As well as providing excellent professional care, our entire team is dedicated to fostering a sense of home and of belonging. That means taking plenty of time to understand individual residents, their likes and dislikes, and exploring
all the ways we can make them happy and comfortable. It’s all about giving our residents and their loved ones the conﬁdence that we’re providing the very best of care, and delivering special resident experiences every day.
Another aspect of helping our residents to feel at home is for them
to do familiar things. If they had a hobby or pastime they did before they arrived, we’ll encourage them to continue it with us. Or perhaps they may like to learn something new.
The important thing is that we treat every resident as an individual. If they enjoy sharing time with others, either in our home or on an organised trip out, they’re most welcome. Or, if they prefer quiet time alone, we’ll respect that too.
Taking care to know you, so everyone feels at home
There’s nothing quite like traditional home cooking to give everyone a lift.
We always ask residents and their families about their food preferences and dietary requirements. Our chef and catering team then work with dieticians to create meals that are nutritious and tasty, using fresh seasonal ingredients. To add more variety, we also make a point of celebrating with special meals and events throughout the year.
Residents can eat in our pleasant dining rooms or, if they prefer, we’re pleased to serve them their meal in the privacy of their own rooms.